Interpersonal and Communications Skills

Unit ActivityUnit: Interpersonal and Communications SkillsThis activity will help you meet these educational goals:• Content Knowledge—You will create documents and a presentation.• Inquiry—You will conduct online research, in which you will collect information, make observations, and communicate your results in written form.• 21st Century Skills—You will employ online tools for research and communicate effectively.IntroductionOne of the most common duties among managers and supervisors is writing business documents to communicate ideas, distribute important messages, and provide information. You will perform online research to find the proper business documents formats, organize your information, and compose business documents. Aside from writing business documents, you will create and deliver a presentation that discusses effective presentations.__________________________________________________________________________Directions and AnalysisTask 1: Business DocumentsUse online research to find information on creating business documents, such as business letters, memos, and emails, on any of the hospitality and tourism topics that you have learned about in this program. Discuss the features and and styles of these documents. Then, use the appropriate formats, spellings, and grammar to create your own versions of these business documents.Type your response here:Task 2: Making a Presentation Develop a presentation on how to create an effective presentation. State what aspects must be part of a presentation and what factors should be kept in mind when creating a new slide. Also, discuss the tools that you can use to communicate your ideas and increase audience interest. The presentation should be a minimum of 8 slides and maximum of 15 slides.Paste your response here:__________________________________________________________________________

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