Customer Satisfaction Improvement Plan
Most people have experienced frustration when talking with customer service at least once. Often, organizations provide satisfaction surveys to customers in order to evaluate their experience. In the health care field, accrediting agencies require providers to measure patient satisfaction through surveys. You will be using the Customer Satisfaction Improvement Plan template to enter all of your information. Note: If you have responded substantively to each of the content items within the template of the assignment, the document should be between three and four pages.
Format the scholarly sources you used to support your statements in responding to the questions above according to APA style as outlined in the Ashford Writing Center.
Include at least three scholarly sources from the Ashford University Library within the text of the template. Cite all sources according to APA style as outlined in the Ashford Writing Center.
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