must u references below

Required Resources 

Text

Schermerhorn, J., Osborn, R., Uhl-Bien, M., & Hunt, J. (2012). Organizational behavior. (12th ed.). Hoboken, NJ: John Wiley & Sons, Inc. ISBN: 9780470878200  

• Chapter 11: Communication and Collaboration
• Chapter 13: Leadership Essentials
• Chapter 14: Leadership Challenges and Organizational Change

Multimedia

INTELECOM. (1992). Organizational culture, performance and change [Motion Picture]. Retrieved from http://www.intelecomonline.net.

• Management expert John Kotter talks about the role organizational culture and climate play in an organization’s overall performance, as well as its ability to adapt to change. Use this video to support the reading for this week.discussion 1 Unplanned Change

1st Posting Due by Day 3.  Describe a situation where you have encountered unplanned change. What did you do? Would you do it differently now? Thinking back, what were the other options at the time and why did you not choose them? Respond to at least two of your classmates’ postings.

discussion 2 Organizational Communication

1st Posting Due by Day 3.  “People in this organization don’t talk to one another anymore. Everything is e-mail, e-mail, e-mail. If you are mad at someone, you can just say it and then   hide behind your computer.” With these words, Joe expressed his frustrations with Delta General’s operations. Charley echoed his concerns, responding, “I agree, but surely the managing director should be able to improve organizational communication without losing the advantages of e-mail.” As a consultant overhearing this conversation, how do you suggest the managing director respond to Charley’s challenge? Respond to at least two of your classmates’ postings.